Privacy Policy

This Privacy Policy describes how Focus Point Media (hereinafter "we", "us", or "our"), with registered address at Radnička cesta 47, 10000 Zagreb, Croatia, collects, uses, and protects personal data of users of this website and participants in our workshop programme. We process personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation, GDPR) and applicable Croatian legislation.

1. Data Controller

The data controller for personal data processed through this website is:

Focus Point Media
Radnička cesta 47, 10000 Zagreb, Croatia
Email: info@focus-point-media.com
Phone: +385 1 465 7790

2. Personal Data We Collect

We collect personal data only when you voluntarily provide it to us. The categories of data we may collect include:

• Contact information: full name, email address, and telephone number when you submit the contact form on this website.
• Inquiry content: the text of messages you send us through the contact form.
• Technical data: IP address, browser type, operating system, pages visited, and time of visit, collected automatically through website analytics tools where you have consented to analytics cookies.
• Cookie data: information stored in cookies on your device, as described in our Cookie Policy.

We do not collect sensitive personal data (special categories of data under Article 9 GDPR) and do not request such information.

3. Purposes and Legal Basis for Processing

We process your personal data for the following purposes and on the following legal bases:

• Responding to inquiries (Article 6(1)(b) GDPR): When you contact us through the form, we process your name, email, phone number, and message content to respond to your inquiry and provide information about workshop registration.
• Workshop coordination (Article 6(1)(b) GDPR): If you register to attend a workshop, we use your contact details to confirm your registration, communicate session details, and follow up as needed.
• Website analytics (Article 6(1)(a) GDPR): Where you have consented to analytics cookies, we process technical data to understand how visitors use our website and improve its content.
• Legal compliance (Article 6(1)(c) GDPR): We may process data where required by applicable law or to respond to legal requests from competent authorities.

4. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected:

• Contact form inquiries: retained for up to 12 months from the date of the last communication, after which they are securely deleted.
• Workshop registration data: retained for up to 24 months to allow for follow-up session coordination, then deleted.
• Analytics data: retained in aggregated, anonymized form. Individual-level technical data is not retained beyond 14 months.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third parties. We may share data only in the following limited circumstances:

• With service providers who assist in operating this website (such as hosting providers), under data processing agreements that require them to protect your data.
• With competent public authorities where required by law or court order.
• With partner organizations hosting our workshops, limited to the information necessary to coordinate session logistics, and only with your knowledge.

All service providers we use are required to process data in accordance with GDPR. Where providers are located outside the European Economic Area, we ensure appropriate safeguards are in place.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access (Article 15): You may request a copy of the personal data we hold about you.
• Right to rectification (Article 16): You may request correction of inaccurate or incomplete data.
• Right to erasure (Article 17): You may request deletion of your personal data where there is no overriding legal basis for continued processing.
• Right to restriction of processing (Article 18): You may request that we limit how we use your data in certain circumstances.
• Right to data portability (Article 20): Where processing is based on consent or contract, you may request your data in a structured, machine-readable format.
• Right to object (Article 21): You may object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@focus-point-media.com. We will respond within 30 days. If you believe your rights have not been respected, you may lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) at www.azop.hr.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. Our website uses HTTPS encryption for data in transit. Access to personal data is restricted to personnel who require it for legitimate business purposes.

8. Cookies

This website uses cookies. For detailed information about the cookies we use, their purposes, and how to manage your preferences, please see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when the policy was last revised. Continued use of this website after any changes constitutes acceptance of the updated policy.

10. Contact

For any questions about this Privacy Policy or about how we handle your personal data, please contact us at:

Email: info@focus-point-media.com
Phone: +385 1 465 7790
Address: Radnička cesta 47, 10000 Zagreb, Croatia